Our Return Policy
Nubi Skin is committed to offering high-quality product and an excellent shopping experience. If you’re not entirely satisfied with your purchase, we offer product exchanges within 30 days from the date of purchase. Regrettably, we are unable to provide refunds at this time.
Q: How Do I Exchange My Product?
Nubi Skin products must be returned to the original point sale. If you purchased Nubi Skin products from a physical retail location, please return to the same location with the product along with its original packaging and original purchase receipt. For exchanging products that were purchased via the Nubi Skin website, please get in touch with our customer care personnel at 1-877-532-2068, Mon – Thurs 8:30 AM – 5:30 PM and Fri 8:30 AM – 4 PM. (PST). Please note that we are only able to offer exchanges at the original point of purchase at this time.
Things To Know Before Sending Products for Exchange
All products must be returned along with any accessories, manuals, original packaging and all relevant paperwork
- Defaced or damaged products are not eligible for replacements
- Please use trackable modes of shipment while returning products for exchange. The cost of returning the product is at your own expense. The products are the buyer’s responsibility until they reach Nubi Skin.
- Nubi Skin does not take any responsibility for replacing products damaged, delayed or lost in transit.
Nubi Skin stands behind its products and seeks only the highest in customer satisfaction. For all in-store purchases, ask about a free product trial before you buy. For all authorized online purchases, Nubi Skin offers a Manufacturer Warranty – if you are not satisfied with your product purchased online nubiskin.com offers a 100% Manufacturer Satisfaction Guarantee and will permit an exchange of the purchased product for any alternative Nubi Skin product of equal or lesser value. For any questions feel free to contact customer care at 1-877-532-2068.